05 — Proof of delivery
Every delivery ends with a printed name, a time and a signature on the driver’s handheld. These three are from last quarter, in the consignee’s own words.
05.1 — Average rating, out of 5
4.8
05.2 — Deliveries rated at the door
1,240
POD · Leeds to Bristol
2 pallets · Signed 07:42
Tom Ashby
Goods-in supervisor, Harlow Tile & Stone
Our supplier missed the 17:00 cut-off by twenty minutes and the Leeds depot still sent a vehicle. Both pallets were on our dock in Bristol before the morning shift had clocked in.
POD · Manchester to Hull
1 pallet · Signed 11:15
Renee Carter
Operations lead, Northline Catering Supply
I watched one pallet of oven parts move from the Manchester hub to our bay door on the tracking page, scan by scan. The driver's last scan and my signature are four minutes apart.
POD · Birmingham to Leeds
4 pallets · Signed 09:30
Graham Pell
Stores manager, Dunmore Print Works
One of the four pallets arrived with a crushed corner, so I wrote it on the slip before I signed. The claim was paid in four days, with the depot's own photo attached to it.