4.9
By the project manager who runs your job, evenings and weekends included.
They gave us a six-week schedule on day one and handed back the keys on day forty-one. The quote never moved by a dollar.
When the backsplash tile arrived two weeks late, they resequenced the job around it and still finished on the date in the contract.
Three contractors gave us a range. Backsplash gave us a number, itemised down to the cabinet pulls, and that is the number we paid.
They found old galvanised pipe behind the wall, showed it to us, priced it in writing that afternoon and kept the finish date.
The dust walls went up before a single tile came off. We cooked dinner in the next room every night of the job.
The 3D layout showed us the island was too deep before anything was ordered. That one drawing saved us a change order.
Our project manager texted a photo at four every afternoon. I never once had to ask what had happened that day.
Permits, inspections, the electrician: I signed one page and they handled the rest. The inspector passed it the first time.
