• What brought you in

Start with whatthe car is doing.

Pick the nearest thing. Each one opens with a look that costs little or nothing, and ends with a price before any work starts.

Good booking notes

“Goes whump over speed bumps.”

“Smells of maple syrup when it is hot.”

A warning light came on

First look

15 min, free

Typical bill

$0 to $240

1

We read the code

Fifteen minutes on the reader while you wait. No charge, whatever it says.

2

We test what it points at

A code names a circuit, not a culprit. We check the part before we price it.

3

You get the list

Now, Soon and Fine by text, with a fixed price beside anything in Now.

A noise that is new

First look

10 min, free

Typical bill

$60 to $380

1

We ride along

Ten minutes with you driving, so we hear it the way you do.

2

Up on the lift

Wheels off where the sound is. Most knocks are a link or a bushing, not the bill you feared.

3

You get the list

Photos of the worn part, and a price that holds for 30 days.

Something is dripping

First look

20 min, $25

Typical bill

$40 to $310

1

We look at the color

Green, brown, red or clear each come from a different place. Bring the cardboard.

2

Clean, dye, run

We wash the area, add tracer and run the engine until the source shows.

3

You get the list

A weep goes in Soon. A drip onto a brake or a belt goes in Now.

The inspection is due

First look

30 min, $45

Typical bill

$45 to $290

1

A pre-check the day before

Lights, tires, wipers and emissions: what most cars fail on, checked first.

2

We take it in

We drive it to the test lane and wait with it. You get on with your day.

3

A pass or a plan

If it fails, you get the Now list with prices, and the retest is free once it is done.