Nine carpenters, tilers and painters, all on our own payroll. We take one home at a time and plan the work around school runs, naps and dinner, because nobody should have to move out to get a better kitchen.
An hour with a tape measure, your wish list and the things you never want to move. You keep the measurements either way.
A measured plan and one fixed, itemised price, agreed before anyone lifts a tool. No allowances, no surprises on the invoice.
The same faces every morning, dust walls up before the first cut, and loud work only between nine and three.
A walk-through with your site lead, a two-year workmanship warranty, and a phone number that a person answers.